To provide the
best services to our customers at best values we have 2
shipping options that offer the most economical prices for
shipping. Indian Postal Service - Registered Post or UPS
- International Priority.
We ship to any
part of the world at these low rates. This is our small
effort to ensure our products reach everyone and in turn
help us produce more such products.
Please allow 24
hours for processing of orders. Orders received during weekends
or holidays will be processed on the next working day.
Service – Registered Post by Air
Allow 15 working days maximum for the products to reach
you. To Most parts of the world it would reach in much shorter
Speed Post Shipping:
Allow 7 working days for the products to reach you
If goods are damaged or faulty, please
us as soon as possible. We shall be happy
to arrange a replacement or refund to the value, upon return of the product to us.
Where you are dissatisfied for any other reason and you
wish to cancel your purchase from us please notify us within
7 days of receiving the goods. We are happy to issue a refund
for unused goods, and will do so within 30 days of being
notified. Please refer to the Returns Policy below.
You have the right to cancel the contract and receive
a refund, provided that the goods are returned undamaged
and complete, together with the relevant packaging in an
unused and re-saleable condition. You must inform us in
writing of your desire to cancel within seven working days
starting from the day the goods are delivered to you. You
must return the goods to us at your cost and we advise you
to insure the goods adequately. If returned products are
lost we will not be liable for them.
If you wish to cancel, please
us with your original order details before
returning. We require all cancellation requests in writing
clearly mentioning the original order number and reasons
for returning, within 7 working days starting on the you
receive the goods from us. We will refund the total amount
of money paid by you for the goods, less shipping cost &
any collection costs, within 30 days from the day on which
we receive the goods back to our warehouse. Refunds for
valid claims will be made via the same method of payment
as used to place the order.
Please note that we cannot accept the return of video,
DVD or audio products once the seal is broken. All returns
must be in an unused and re-saleable condition. This does
not affect your statutory rights.
Swathi Soft Solutions, 'Swathi Centre', New No.5, Ananda
Road, Alwarpet, Chennai 600018. INDIA.